Faucet Repair

Ed's client had a 10-year-old faucet that she loved, and it was leaking badly.   When she asked Ed if he could fix it, he confidently replied that he could.

When he got a good look at it, Ed realized this faucet was unusual; it clearly didn't come from an orange or blue 'box store' or even one of the online vendors.  The faucet was made in the UK, but the distributor had gone out of business. 

After considerable research on the 'net, tracking down the faucet and its repair parts, we learned that Ed wasn't going to be able to do a typical teardown and repair - the valve was held in place by a 7-sided nut, which could be turned by only one wrench, which we couldn't get, even from the UK. 

Thus, a repair that should have been relatively inexpensive had morphed into a major expense.  Instead of replacing just the wear parts, Ed would have to replace the complete valve assemblies.  Ed's client was willing to do whatever it took to be able to keep this faucet, so we contacted the manufacturer, who sold us the valve assemblies, and Ed installed them.  His client was thrilled to have her faucet working properly again.   

 

While it is theoretically possible to repair just about any faucet, unless the faucet is extremely unusual or expensive, it may make more sense to replace it.